Montbold Terms and Conditions

1. General Overview

Montbold operates its website and offers products and services from Delhi, India. We specialize in manufacturing and selling high-quality bags, including but not limited to laptop bags, backpacks, duffle bags, messenger bags, and gift boxes. These Terms govern all users, whether browsing our platforms, making inquiries, or purchasing our products.

By using Montbold’s platforms and services, you confirm that you:

• 1.1. Are at least 18 years old, or if under 18, have parental or guardian consent to using it.
• 1.2. Have provided accurate and complete information when creating an account or placing an order.
• 1.3. Agree to use the website and services only for lawful purposes.

2. Account Creation and Responsibility

You may be required to create an account to place an order, access certain features, or engage in our services. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Montbold reserves the right to terminate accounts, refuse service, or cancel orders at our sole discretion.

You agree to:

• 2.1. Provide accurate, current, and complete information during the registration process.
• 2.2. Notify us immediately if you suspect any unauthorized use of your account.
• 2.3. Refrain from using the platforms in any way that could disrupt or damage our services or impair others from using them.

3. Orders, Pricing, and Payment

3.1. Placing Orders: When you place an order through our website, you agree that your purchase is subject to availability, and Montbold reserves the right to refuse or cancel any order. In the event of cancellation, we will notify you via email or phone, and you will be refunded for any payments made.

3.2. Pricing: All prices listed on the website are in Indian Rupees (INR) unless otherwise specified. Prices may be subject to change without prior notice. However, the price applicable at the time of your order will be displayed on the product page.

3.3. Payment: Montbold accepts payments through secure third-party payment gateways, ensuring your transaction is safe. Payment methods may include credit cards, debit cards, UPI, and digital wallets. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the applicable amount for your order.

4. Shipping and Delivery

We aim to deliver your products in a timely and efficient manner. Montbold provides delivery services within India only.

• 4.1. Shipping Costs: Shipping charges, if applicable, will be displayed during the checkout process. Free shipping offers, if any, may be subject to specific terms, such as minimum order value or restricted delivery locations.
• 4.2. Delivery Timelines: We endeavor to ship your order within the estimated delivery window, but delays may occur due to unforeseen circumstances. Montbold is not responsible for delays caused by third-party carriers, customs processes, or force majeure events.
• 4.3. Delivery Address: Please ensure the shipping address is accurate and complete. Montbold is not responsible for failed deliveries due to incorrect or incomplete addresses.

5. Returns, Replacements, and Refunds

Montbold strives to ensure customer satisfaction with every purchase. Please refer to our Return & Replacement Policy for detailed information on returning or replacing products.

• 5.1. Return and Refund: You may request a return within seven days of delivery via your account's 'My Orders' section without contacting customer service for automatic returns. A manual return process applies for returns beyond seven days, and you must ship the product back to us after receiving a return reference number.
• To qualify for a refund, returned items must meet the following conditions:
• 5.1.1. Products must be unused and in their original packaging.
• 5.1.2. Accompanied by all original accessories, tags, and documentation.
• Refunds are processed within seven days of the product’s receipt and approval at our warehouse.
• 5.2. Replacement: In the case of defective products, Montbold will initiate the replacement process once our shipping vendor has picked up the defective item. The replacement product will typically reach you within seven days of collecting the original item.

6. Intellectual Property

All content on Montbold’s website, including text, images, product designs, logos, and other materials, is the exclusive property of Montbold or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.

• 6.1. Reproduce, distribute, or use any content from our website without our written permission.
• 6.2. Use Montbold’s logos, trademarks, or branding in any manner without prior authorization.

7. User Conduct

• 7.1. Attempting to gain unauthorized access to our systems or other users’ accounts.
• 7.2. Engaging in fraudulent activities, including but not limited to false orders or payment information.
• 7.3. Using the website to harass, abuse, or harm others.

8. Limitation of Liability

Montbold is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services except as required by law. We provide our platforms and services on an 'as-is' basis without express or implied warranties.

We are not responsible for:

• 8.1. Delays or disruptions beyond our control, including but not limited to natural disasters, labor strikes, or government actions.
• 8.2. Our website displays inaccurate product descriptions, pricing, or availability.

9. Indemnification

By using Montbold’s website and services, you agree to indemnify, defend, and hold harmless Montbold, its directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of our website or breach of these Terms.

10. Third-Party Links

Montbold’s website may contain links to third-party websites for your convenience. These websites have their terms and conditions, and we are not responsible for their content or privacy practices. We encourage you to review the policies of third-party sites before engaging with them.

11. Privacy Policy

Montbold is committed to protecting your personal information. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

12. Governing Law and Jurisdiction

These Terms and any disputes arising from your use of Montbold’s website, products, or services shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts of Delhi, India, for any legal matters arising from these Terms.

13. Modifications to the Terms

Montbold reserves the right to modify or update these Terms without prior notice. Any changes will be effective upon posting on our website. Continued use of our website or services after such modifications signifies your acceptance of the updated Terms.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms or any aspect of Montbold’s services, please contact us at:

Address: Delhi, India

Email: support@montbold.com