24-12-2024
Montbold ('we', 'our', or 'us') is committed to protecting your privacy and ensuring the safety and security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and manage your data when interacting with our platforms or purchasing our products and services.
Our commitment to your privacy is fundamental to our business, and we comply with the data protection laws applicable in India, including the Information Technology Act and its relevant rules.
By using our website or services or purchasing our products, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we handle your data.
We collect various types of personal and non-personal information based on your interaction with Montbold, including but not limited to:
We use the collected information to provide services, communicate with you, improve our offerings, and ensure the security of your interactions with us.
2.1 Order Fulfilment and Customization Services: We use your personal information to process orders, manage payments, and ensure proper delivery. The data provided for corporate or bulk orders is also used to offer branding and customization services.
2.2 Customer Communication: Your email address and phone number may be used to communicate order updates, answer inquiries, and provide customer service, including after-sales support.
2.3 Marketing & Promotional Activities: With your consent, we may send you newsletters, promotional offers, and information about new products or services. You can unsubscribe from these communications at any time.
2.4 Website Improvement and Analytics: Non-personal data helps us optimize our website, understand how visitors use it, and improve our products and services. We use analytics tools, including Google Analytics, to track and report on website activity.
2.5 Security and Fraud Prevention: We may use your data to monitor suspicious or illegal activities, protect against fraud, and maintain the security of our systems.
We process your personal information based on legal principles, ensuring compliance with applicable laws while balancing your rights and our business needs.
3.1 Consent: Where you have provided explicit consent for us to process your information (e.g., opting into marketing emails).
3.2 Contractual Obligation: When processing is necessary to perform a contract with you, such as fulfilling an order.
3.3 Legitimate Interest: To pursue our legitimate interests, such as improving our products, services, and website, provided your rights and freedoms do not override these interests.
4.1 Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, IT services, and customer support. These partners must protect your data and only use it for their services to Montbold.
4.2 Compliance with Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes or in response to requests from law enforcement authorities.
4.3 Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business. You will be notified if this occurs and will be allowed to opt-out.
As Montbold operates primarily from India, your data will be stored and processed within the country. However, in certain cases, we may transfer your personal information to service providers in other countries. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data following applicable laws.
Montbold takes the security of your data seriously. We use industry-standard encryption technologies and follow best practices to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
6.1 Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
6.2 Access Controls: We limit access to your personal information to only those employees, contractors, and service providers who need it to perform their job functions.
6.3 Regular Audits: We conduct periodic reviews of our security practices to ensure the ongoing safety of your data.
While we take all necessary precautions, no data transmission or storage method is 100% secure. We cannot guarantee the absolute security of your information, but we are committed to constantly improving our security measures.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Once the retention period has expired, your data will be securely deleted or anonymized.
8.1 Access and Correction: You can request a copy of the personal data we hold about you and request corrections if any information is inaccurate or incomplete.
8.2 Data Deletion: You may request that we delete your data under certain circumstances, such as when it is no longer needed for the purpose for which it was collected.
8.3 Withdraw Consent: Where we process your data based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before you withdraw your consent.
8.4 Marketing Preferences: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting our customer service team.
Montbold uses cookies and similar tracking technologies to enhance the browsing experience, improve website performance, and analyze site traffic. Cookies are small text files on your device to track user behavior and preferences. You can manage or disable cookies through your browser settings, though this may impact your user experience on our site.
Our website may contain links to third-party websites. Montbold is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our products and services are not intended for individuals under 18. Montbold does not knowingly collect personal information from minors. If we become aware that we have collected such information without verification of parental consent, we will delete it as soon as possible.
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page, and any significant changes will be communicated to you through email or notifications on our website.
Address: Delhi, India
Email: support@montbold.com
Thank you for trusting Montbold with your personal information. We are committed to ensuring the protection and privacy of all our customers.